LAY IT ON ME

Learning to love ChatGPT's feedback.

QUICK ANSWER

Effective communication begins with understanding what information people actually need and how they prefer to receive it. Messages that are timely, relevant, and easy to understand create stronger engagement and build trust over time.

WHAT HELPS:

Ask what information your audience truly needs
Present information clearly and directly
Use language that feels approachable and relevant
Make it easy for people to take the next step

WHAT TO AVOID:

Sharing information simply because it’s available
Overwhelming people with unnecessary details
Assuming everyone has the same level of understanding
Prioritizing internal perspectives over audience needs

TIP: Communication improves when you focus less on what you want to say and more on what people need to hear.

Readability

Good feedback can change everything: a sentence that almost works, a flyer that looks great but sends mixed signals, an event page that somehow ended up sounding like a corporate newsletter. So much of our work gets stronger when another set of eyes helps us spot what we missed, what we assumed, or what we buried without meaning to.

The trouble is, that kind of feedback is not always easy to get. It takes time, context, and a little humility just to ask for it. It helps to have someone who understands not just the work itself, but what we’re trying to accomplish with it.

ChatGPT can be incredibly useful in that role. It gives us a safe place to test clarity, tone, voice, and audience fit before something goes out into the world.

For all the talk about AI as a writing tool, some of its most useful work may happen after the writing starts. Or after the design is mostly there. Or when an email draft is technically fine, but for some reason it still feels wrong to hit send.

Need a second opinion? AI can help!